Privacy Policy between ConnectBooker (Google Hotel Connectivity Partner) and Hotelier This Privacy Policy ("Policy") outlines the collection, use, and protection of personal information between ConnectBooker, a Google Hotel Connectivity Partner, and the Hotelier ("You" or "Your") who uses ConnectBooker's services. This Policy applies to all personal information shared and processed in the course of the business relationship between ConnectBooker and the Hotelier. By using ConnectBooker's services, You agree to the terms of this Privacy Policy. Information Collected ConnectBooker may collect and process the following categories of personal information: a. Contact Information: This includes Your name, email address, phone number, and other contact details provided during the course of the business relationship. b. Property Information: ConnectBooker may collect information about Your property, including but not limited to property details, room types, availability, pricing, policies, and other relevant information required for the services provided. c. Communication Information: ConnectBooker may retain records of Your communications, such as emails, chat transcripts, and other correspondence, for reference and service improvement purposes. Use of Information ConnectBooker may use the collected personal information for the following purposes: a. Provision of Services: ConnectBooker will process Your personal information to provide the services You requested, including property listing management, connectivity with the Google Hotel Direct Booking Service, and related support. b. Communication: ConnectBooker may use Your contact information to communicate with You regarding the services provided, updates, and other relevant information. c. Improving Services: ConnectBooker may analyze the collected information to improve its services, enhance user experience, and develop new features and offerings. d. Legal Compliance: ConnectBooker may process personal information to comply with applicable laws, regulations, and legal obligations. Data Retention ConnectBooker will retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. ConnectBooker will securely delete or anonymize personal information when it is no longer needed. Data Sharing ConnectBooker will not sell, rent, or lease Your personal information to third parties. However, ConnectBooker may share personal information with: a. Google: As a Google Hotel Connectivity Partner, ConnectBooker may share relevant personal information with Google as necessary for the provision of services and in accordance with Google's privacy policies. b. Service Providers: ConnectBooker may engage trusted third-party service providers to assist in the delivery of services, and they may process personal information on ConnectBooker's behalf. ConnectBooker ensures that such service providers are bound by appropriate confidentiality and data protection obligations. Data Security ConnectBooker implements reasonable security measures to protect the personal information collected and processed against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and ConnectBooker cannot guarantee absolute data security. Your Rights You have certain rights regarding Your personal information, including the right to access, update, correct, or delete the information. You may also have the right to restrict or object to certain processing activities. To exercise these rights or for any privacy-related inquiries, please contact ConnectBooker using the contact details provided in this Privacy Policy. Changes to the Privacy Policy ConnectBooker may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised Privacy Policy on ConnectBooker's website. It is Your responsibility to review the Privacy Policy periodically to stay informed about how ConnectBooker collects, uses, and protects personal information. Contact Information If You have any questions, concerns, or requests related to this Privacy Policy or the processing of Your personal information, please contact ConnectBooker using the contact details provided on ConnectBooker's website or through the appropriate communication channels. By using ConnectBooker's services, You acknowledge and agree to the terms of this Privacy Policy.